Refund Policy
Effective Date: April 10, 2025
At Klaraalabs LTD, we strive to provide high-quality services and customer satisfaction. This Refund Policy outlines the terms under which refunds may be issued.
1. Eligibility for Refunds
- Refund requests must be submitted within 14 days of the original purchase.
- To be eligible, the service or product must not have been fully consumed, accessed, or used.
- Subscription-based services are refundable only if the request is made within the refund window and before renewal.
2. Non-Refundable Items
- Fees for services that have already been delivered.
- Digital products that have been downloaded or accessed.
- Custom development or consulting services.
3. Refund Process
To request a refund, please contact us at info@klaraalabs.com with proof of purchase and details of your request. Once your request is reviewed and approved, we will initiate the refund to your original payment method. Refund processing times may vary depending on your payment provider but generally take 5–10 business days.
4. Exceptions
We reserve the right to refuse refunds in cases of abuse, fraud, or violation of our Terms of Use.
5. Policy Changes
Klaraalabs LTD may update this Refund Policy from time to time. Any changes will be effective upon posting on our website.